Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use Tajdeed services, we may collect:

• Personal Information: Name, email address, phone number, and national ID (for verification).
• Vehicle Information: Plate number, make, model, year, registration details.
• Booking Data: Appointment dates, times, branch preferences, payment records.
• Technical Data: IP address, browser type, device information for platform improvement.

2. How We Use Your Information

• Processing and managing your inspection bookings.
• Communicating appointment confirmations, reminders, and results.
• Transmitting inspection results to the Royal Oman Police system as required by law.
• Improving our services and platform experience.
• Sending service announcements and safety notifications.

3. Data Sharing

We share your data only with:

• Royal Oman Police: Inspection results as legally required.
• Payment Processors: Bank Muscat SmartPay for secure payment processing.
• SMS/Email Providers: For sending notifications (content only, not stored by providers).

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including encryption (AES-256), secure HTTPS connections, and access controls to protect your personal information.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Inspection records are retained as required by Omani regulations.

6. Your Rights

• Access your personal data held by us.
• Request correction of inaccurate information.
• Request deletion of your account (subject to legal retention requirements).
• Opt out of non-essential communications.

7. Cookies

We use essential cookies for authentication, language preferences, and platform functionality. No third-party tracking cookies are used.

8. Contact

For privacy-related inquiries, contact us at info@tajdeed.com.om or call +968 2459 1772.